LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!!: Lowrance/Garmin Sonar/GPS: BBC Boards

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LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!!

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jccolt1
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owasso ok

LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!!

7:45 PM 1/18/2010

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Wanted to let everyone know that after 21 years, Linda Colt has left Lowrance. She was actually forced out. Linda is my mother and it is in her best interest to quit. A couple of months ago she took some vacation time. She was called by a long time customer who had drove to Lowrance from out of town to get a unit repaired. He was shocked to find that the lobby was closed because mom was off. When mom found out she was mad and took it to her new boss, her new boss did not care and said she thought they should shut down the lobby. Mom was shocked as she had been giving thousands of Lowrance customers service in her lobby for 21 years. She escalated this to her bosses boss. Her bosses boss agreed with mom and disciplined moms new boss. Ever since that day her new boss has tried in every way to get mom out. Including 1) writing her up for working on her personal time. She found out that mom delivered a unit to a customer over the weekend and wrote her up for it. Truth is that mom worked 21 years without lunch breaks or 15 minute breaks, she went in at 5 am and left at 4 am yet she only turned in 40 hours every week. YOU WONT BELIEVE THIS. Last week she had a doctors appt, while she was out a long time customer came by and left a personal thank you card with Moms name on it with some guy named JOSH. Seems JOSH couldnt stand it so he opened the card and found a thank you card and a $50 gift card. Josh turned this in to Moms boss. The next day when mom returned to work, the customer called mom to see if she got her card, she said no that she had no idea what hes talking about, he said he gave it to Josh. So she asked Josh and found out he gave it to her boss. NEXT thing you know mom gets called in and written up for accepting a gift card. Keep in mind, she still to this day has not seen this card, yet she was written up for it. She was told it is illegal for any employee to get gifts from customers, she stated that she never received a gift. Funny thing is the next day, she had to hand deliver a weekends stay at Big Cedar that was given to another employee. Mom would never tell anyone about things like this. BOTTOM LINE, the Navico product is nothing near the quality that Lowrance was and mom takes it personal when she cant help a customer. She was crying every night and her Dr said she failed a stress test, her heart cant take it. Keep her in your prayers and GOOD LUCK to NAVICO..

tgragg
Z21

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621 posts
Villa Rica Ga

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (jccolt1) »

7:56 PM 1/18/2010

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Man I hate to hear this
Hope she gets better and good luck with the retirement

sent

tdr2
Buy high sell low

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165 posts
Rockwall TEXAS

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (tgragg) »

7:59 PM 1/18/2010

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Hate to hear all this stuff. One of the reason Ive spent the last 2 months switching over to humminbird.

Mark from NY

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9523 posts
Canajoharie NY

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (jccolt1) »

8:04 PM 1/18/2010

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JC thanks for letting us know the real story. We all wish the best for your Mom. She has been a Godsend to all of us over the years. People like her are what customer service is all about. I know she did the best job she could do. I'm really sorry it has put this much stress on her and I pray she is able to rest up now and stay healthy. Give her my best.

dspencer
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Grand Prairie Tx

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (tdr2) »

8:11 PM 1/18/2010

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I have only needed support from Lowrance a few times. In the two times I contacted Linda Colt I felt like I was a valued customer.

I know her leaving under these conditions will be a sore spot and PlEASE let her know that David Spencer in Texas(she won't remember me) is sad to see her go.

I just left a message on their customer service site about how valued of a member of Lowrance I felt she was.

____________________________________________________________________
1999 Allison w/05 150 optimax
2000 Dodge w/Cummins

Mikep79
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220 posts
Nashville Tn

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (Mark from NY) »

8:16 PM 1/18/2010

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tell her to include everyone here on as a reference on her resume. she is the kind of person any company would be proud to have as an employee. Good luck to your mom, tell her to look into a position at humminbird, I'm sure they would love to have her as an asset.

Zach G

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3479 posts
sulphur springs in

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (Mikep79) »

8:26 PM 1/18/2010

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we need to know the name of her Boss and i think after enough of our letter to Navico he would be delt with. I will be the first to send an email to someone high up! and i think if we all do it they will get the message

http://www.bluewaterled.com/

Mikep79
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220 posts
Nashville Tn

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (flippinstic) »

8:30 PM 1/18/2010

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agreed flippin!

jccolt1
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9 posts
owasso ok

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (Mikep79) »

8:32 PM 1/18/2010

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All send any complaint emails to: louis.chemi@navico.com or call 18006284487

Also, linda can be reached at 918-274-7077

Thanks for your help

jccolt1
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owasso ok

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (jccolt1) »

8:34 PM 1/18/2010

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other emails to complain to : jeanine.coleman@navico.com

Charger

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6283 posts
Morristown Tn

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (jccolt1) »

8:43 PM 1/18/2010

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Sorry to hear that. Linda is a great person and she never failed once to help me. I will be sending them some emails for sure.

JC whats the email addy to her boss?

I'll tell you what, this really makes me mad. Linda was the best thing Lowrance had.

briansgi
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2275 posts
Grand Lake Ok

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (jccolt1) »

8:47 PM 1/18/2010

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This burns me to no end! I've lived in/around Tulsa/Owasso for 30+ years and have always been proud that Lowrance was part of the family here in my hometown but treating a treasure like Linda this way is beyond belief. I have always owned Lowrance products, but this crap will now push me to HB.

2008 Z520/Yamaha 250

wesley hamm
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flint tx

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (briansgi) »

9:00 PM 1/18/2010

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man that is horrible news, she was a great help to me and it was just a little update for my unit but she took time out and walked me through it step by step, I was trying to decide between lowrance hds and humminbird side image and this just made my decision for me!

Hogman
ROLL TIDE!

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Smiths Station AL

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (jccolt1) »

9:03 PM 1/18/2010

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Sorry to hear that. Our best wishes to your mother. Navico will most likely feel this one.

enforcer410
Happy Thoughts

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12810 posts
South Florida

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (briansgi) »

9:03 PM 1/18/2010

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sorry to hear your mom is a stand up lady, Lowrance has lost all of my business. Good luck to your family

Mikep79
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220 posts
Nashville Tn

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (wesley hamm) »

9:04 PM 1/18/2010

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e-mails made. I was also thinking about buying an HDS in addition to the 1197 HB that I already have. Not anymore. What if something went wrong. Half my warranty would be used waiting to get my unit back from Lowrance.

buster502
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2032 posts
danville in

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (briansgi) »

9:05 PM 1/18/2010

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i hope the bird company picks her up and pays what she deserves,i got a unit back from them a couple weeks ago and was telling josh how great she was and well respected in the fishing world,i think my next unit will be a bird product

Hookerz Tackle
http://www.hookerztackle.com

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2914 posts
Lexington Oh

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (briansgi) »

9:05 PM 1/18/2010

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Emails sent.. What Jacka$$e$!!!!!!!

skeetsRus

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967 posts
New Palestine In

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (wesley hamm) »

9:06 PM 1/18/2010

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She just helped me out this past summer and you could tell she cared about the customer being treated well. I hate to hear this and will be sending complaints to the provided emails

bigGUNS04
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3407 posts
kc mo

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (enforcer410) »

9:09 PM 1/18/2010

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WOW I have only heard stories about your mom. All of them were the reason why I havnt switched over to HB. Too bad your mom isn't w/ HB. HB would drive Lowrance into the ground....

@ Lowrance
for your mom

USMC 1974
SMR II

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12056 posts
Smokey Mountains NC

Re: LINDA COLT LEAVES LOWRANCE / NAVICO !!!!!!! (jccolt1) »

9:09 PM 1/18/2010

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Thanx for the heads up I would have never thought they would treat Linda this way.She was a Great Represenative for the Company and they will regret ever treating her like this.Tell your Mom thank you for always being there to answer mine and everyones Questions and treating us with great Respect and Great service with a Great attitude